Mashable’s accurate crystal ball

Today at Mashable, Jim Toobin (who is the president of Ignite Social Media) wrote a fantastic post about the future of our field: Why Social Media Monitoring Tools Are About to Get Smarter.
He mentions both cluster analysis and semantic analysis as avenues for future development and accurately describes some of the challenges that go along

Piehead’s interview with Claude

Yesterday our friends at Piehead (a really great agency in New Hampshire) published a new blog post based on an interview with Claude: The Astronomical Impact of Social Media Analysis. The post was written by Piehead’s marketing intern, Chris Firger, who also happens to be a student at McGill here in Montreal – we’re looking

More on monitoring compared with intelligence

Jason Falls wrote an important blog post the other day, Where Social Media Monitoring Services Fail. The one quibble I have with his post – and it’s big enough to deserve its own post here – is that he assumes that the “intelligence” part is something the client has to do themselves. He writes, “…they [monitoring

The difference between monitoring and analysis

On Friday, influential social media analyst Jason Falls wrote a provocative blog post on Social Media Explorer called Where Social Media Monitoring Services Fail that really got to the heart of the value we provide our clients at Nexalogy Environics.
He wrote that although monitoring services do an adequate job, “…none of them do what you want

Deepening the analysis of influence on Twitter

At the beginning of this month, a group called the Web Ecology Project published a very interesting report called The Influentials that proposes a far more advanced approach than we’ve seen to date. Frankly it’s not a moment too soon – although the ecology that has built up around Twitter is pretty massive and loads

Sentiment mining: new term, new field. A new web?

I read and excellent article in the NYT technology section today and came across a term that hits home: sentiment mining. A long time ago we posted about “We feel fine” and since then, it seems that sentiment mining has gone from an interesting art project to a money-making technology.
In the article, the founders of

Social Network Analysis: from disillusionment to enlightenment

While reading Claude Malaison’s blog, I came across Gartner’s latest Hype Cycle graph. While Claude’s analysis mainly concentrated on the peak position of cloud computing and the eminent decline of the microblogging (sorry for those of you who can’t read in French) hype, my eye was drawn to the more mature technologies.
I was encouraged to

Newspapers and democracy and Iran

John Ibbitson wrote an interesting article today titled ‘How does U.S. democracy survive without its newspapers? ‘. Funny really, because most people in my social network today are posting and tweeting about almost the very opposite question: how blogs are an essential tool for democracy in Iran.
Well, not that funny, because after painting a dismal

Radian6 in the Globe today

There’s a great article in the Globe today about Radian6: Starting at the top. Radian6 is a Fredericton NB startup that provides advanced blog monitoring services. Exvisu uses other data sources to do our primary analysis work, but Radian6 is a very nice compliment to what we do, and we’re happy to be able to use such

Major Bugs in Google Blog Search

Last month I was working with Zach Devereaux (you can read some of his academic work with the team at Ryerson’s Infoscape Media Lab on the blogosphere surounding the liberal leadership race), who pointed out an excellent blog post from the Oxford Internet Institute that characterises some of the problems we here at Exvisu have come across